Terms & Conditions

Last Updated: July 2026

Welcome to Stick Fantastic. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations in color, size, or appearance may occur due to screen settings or manufacturing differences. Prices are subject to change without prior notice.

3. Order Acceptance

After placing an order, you will receive an order confirmation. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order due to pricing errors, stock availability, suspected fraud, or other unforeseen circumstances.

4. Payment

All payments must be completed through the payment methods available on our website. Orders will be processed only after successful payment confirmation.

5. Shipping & Delivery

Orders are processed within our standard processing time and delivered through trusted courier partners. Delivery timelines are estimates and may vary due to location, weather conditions, public holidays, or courier delays.

6. Returns, Replacements & Refunds

  • Replacement requests must be made within 48 hours of delivery for damaged, defective, or incorrect products.
  • Customers must provide clear photos or videos as proof of the issue.
  • Returns are not accepted for change of mind, incorrect orders placed by the customer, or normal wear and tear.
  • Refunds are issued only when a replacement cannot be provided or when an order is cancelled before shipment.
  • Approved refunds are processed to the original payment method within 5–7 business days.

7. Order Cancellation

Orders may be cancelled only before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

8. Intellectual Property

All content on this website, including logos, product images, graphics, text, and designs, is the property of Stick Fantastic and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

Stick Fantastic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website beyond the value of the purchased product.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your personal information with unauthorized third parties.

11. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.